Terms of Service
Last updated: January 14, 2026
1. Acceptance of Terms
By accessing or using HeartSong.fm ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Description of Service
HeartSong.fm provides a platform for creating personalized, AI-generated songs based on information you provide. Our Service transforms your stories, memories, and details into unique musical compositions with lyrics and vocals.
3. Account Registration
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
4. User Content and Conduct
You are solely responsible for the content you submit to create songs. You agree not to submit content that:
- Is unlawful, harmful, threatening, abusive, or defamatory
- Infringes on any third party's intellectual property rights
- Contains personal information of others without their consent
- Is fraudulent or promotes illegal activities
- Contains hate speech or discriminatory content
- Is sexually explicit or pornographic in nature
We reserve the right to refuse service or remove content that violates these guidelines.
5. Intellectual Property Rights
Your Content: You retain ownership of the stories and information you provide to create songs.
Generated Songs: Upon full payment, you receive a non-exclusive, perpetual license to use your personalized song for personal, non-commercial purposes. This includes sharing with family and friends, playing at personal events, and posting on social media.
Our Service: HeartSong.fm and its original content, features, and functionality are owned by us and are protected by copyright, trademark, and other intellectual property laws.
6. Pricing and Payment
- All prices are displayed in USD and include applicable taxes unless otherwise stated
- Payment is required before song generation begins
- We use secure third-party payment processors (Stripe)
- Prices are subject to change without notice
7. Refund Policy
Due to the personalized nature of our service:
- Orders cannot be cancelled once song generation has begun
- Refunds are not available for completed songs
- If you are unsatisfied with your song, please contact us to discuss revision options
- Technical issues preventing delivery will be resolved or refunded
8. Delivery
We aim to deliver your personalized song within 24 hours of order completion. Delivery times may vary based on demand. You will receive an email notification when your song is ready for download. Songs are delivered as digital audio files and remain accessible through your account.
9. AI-Generated Content Disclaimer
Our songs are created using artificial intelligence technology. While we strive for high quality, AI-generated content may occasionally produce unexpected results. We make no guarantees about the specific style, quality, or accuracy of generated lyrics and music. Results may vary based on the information provided.
10. Limitation of Liability
To the fullest extent permitted by law, HeartSong.fm shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Indemnification
You agree to indemnify and hold harmless HeartSong.fm and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which HeartSong.fm operates, without regard to conflict of law principles.
15. Contact Information
For any questions about these Terms, please contact us at:
HeartSong.fm
Email: legal@heartsong.fm